Are you tired of waiting for clients to respond to your emails? PracticePanther’s built-in two-way business texting feature allows you to communicate efficiently and instantly with your clients. Send appointment reminders, custom payment links, share documents for eSignature, and more!
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Never worry about sharing your personal phone number. PracticePanther’s business texting software generates a free business phone number to send messages.
Send clients text message reminders about their upcoming appointment. Eliminate no-shows by allowing clients to confirm their attendance.
Use PracticePanther’s native eSignature software to generate documents for electronic signature and share them via text message. Track the status and get notified when signed.
Accept online payments by generating custom payment links with OneLink. Send the unique payment link via text message so clients can pay their invoice in a few clicks.
Use PracticePanther’s business texting software to chat with clients instantly. Your correspondences are kept safe through military-grade encryption.
Create automatic text messages to remind clients about document requests, upcoming invoice payments, and appointments.
Make your clients feel comfortable by allowing them to communicate in a more natural way. Get in-app notifications when a new message is received, making your response time lightning-fast.
Build stronger attorney-client relationships by keeping clients in the loop about their cases. Share updates, ask questions, and more in an instant.
Save money and avoid long-term contracts with PracticePanther’s built-in business texting feature. No need to purchase additional phone lines or pay for third-party services.
View all client text messages on PracticePanther’s intuitive dashboard. Use custom Tags to track client correspondences at the Contact or Matter level.
Assign specific roles and permissions to allow proper staff access to client text messages. Easily track and view conversations between your firm and the client from anywhere.
PracticePanther’s two-way business text messaging feature includes a built-in time tracking button that allows you to easily add time entries directly from your conversations to ensure all billable time is always accurately accounted for and stored in one place.
Business texting is the most convenient and efficient way to communicate with your clients. In today’s fast-paced business environment, many companies are using business texting to strengthen their relationships with clients. By embracing this modern communication method, you can improve your customer engagement and build a healthier client relationship.
There are many ways to utilize two-way business texting to benefit your law firm. Some of the best ways include sending meeting reminders, important messages or case updates, documents, and requesting electronic signatures. One of the most valuable uses of business texting is to onboard prospective clients. When your firm receives an automated intake form, you can instantly get a notification and text the prospective client to confirm receipt of their information and schedule a consultation. Two-way business texting allows you to streamline your communication and efficiently manage your client relationships.
With 70% of consumers responding that they check their phone within 5 minutes of receiving a notification, business text messaging is a lucrative asset for law firms. Law firms can benefit from using business texting in a number of ways:
Overall, business texting can help law firms improve their communication, efficiency, and record-keeping, which are all important factors in delivering high-quality client service.
PracticePanther’s Two-Way Business Texting is an essential resource for law firms looking to improve their communication and efficiency. With this feature, you can instantly reach out to your clients to discuss everything related to their cases. You and your staff will also have a comprehensive overview of all forms of correspondence, including text messages, which helps to ensure that there are no miscommunications or missed opportunities. Additionally, all text messages will be securely stored with the client’s matter in PracticePanther, eliminating the need for manual syncing or additional steps to keep track of your communication. This convenient and secure feature makes it easy for your law firm to stay connected with your clients and stay on top of your cases.
PracticePanther offers a business-specific phone number for your law firm, which means that your clients will be texting this number, rather than texting your personal phone. This helps to ensure that your clients are communicating with your law firm, rather than with you personally. This helps to create a professional image for your law firm and ensures that all communication is kept organized and secure.
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