6 Steps to Streamline Your Intake Process: How to Reduce Friction and Win More Clients

Watch The Recording

Did you know, the legal industry, on average, is converting just 2.6% of all inbound calls and website form submissions? As you see the competition among law firms continuing to increase, optimizing your intake process will be the key to interacting with and converting a higher percentage of your potential clients. 

In this webinar, Libby Luff from PracticePanther and Joe Ruotolo from Intaker discuss the leading ways attorneys are reducing client friction during intake so they can win more business. You will learn:

  • The top problems firms face during intake 
  • Processes that reduce friction in the intake process
  • How top-performing firms convert new clients

Free Recorded Stream

Run Time: 1:01:37


Libby Luff

Strategic Partnership Manager @PracticePanther

Libby Luff is the Strategic Partnership Manager at PracticePanther. She actively partners with companies and organizations across the legal industry to educate attorneys on the best practices for more effectively managing their practice. A marketing, sales, and operations professional with over 15 years of experience, Libby is passionate about collaborating with customers to turn their most strategic challenges into unlocked opportunities for their business.

Joe Ruotolo

Strategic Partnership Manager @Intaker

Joe is the Strategic Partnership Manager at Intaker. He collaborates with Intaker's channel partners to drive results for their mutual client family with a focus on legal marketing technology and intake strategy. His mission is to help channel partners equip their clients with the best-in-class automation tools to ignite their growth.

Tell Me More

Being a lawyer is more than just knowing the law; you have to be able to sell yourself to build your clientele and stand out from the competition. With an efficient and streamlined client intake process, law firms will uncover opportunities to drastically increase their new client conversion rate. 

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