- Firm Name & Slogan: Sutherland Law, PLC – “Courage to Make the Difference”
- Location: Grand Rapids, Michigan
- What does your firm do? We do what is necessary within the bounds of the law. We care about our clients. We are zealous enough not to be jaded with the injustices that surround us. We are human beings first, and lawyers second. We fight for the rights of our neighbors because we are one community. We have the Courage to Make the Difference.
- How did the firm start and how did it grow? Sutherland Law is a new firm operating in beautiful Grand Rapids, Michigan. We began as a small operation out of a home office, but in a few short months have grown exponentially, acquired another small law firm through merger, and relocated to a courthouse-adjacent office downtown. This has allowed for the expansion of our staff, our services, and our accessibility.We are excited to continue our growth and have made waves in the local community. But, we have also attained state, national, and international recognition through our brand. And more importantly, advancing our commitment to providing the highest levels of service and support to our clients.Our goal is to reshape the image of the small firm, and show just how effective a close and efficient group can be.
- How did you do things before PracticePanther and how has PracticePanther helped today? As a brand new firm, we had rough systems in place to handle case management and workflow. These systems were largely paper-and-folder based–thorough but slow-moving. Our immediate success and consequential growth threw into sharp relief how important it was to have effective and efficient systems in place to help us manage a thriving practice.Practice Panther is now the glue that holds together our firm, and it seems as though every day that passes we find another task or process that can be partially, or even fully, automated with the help of Practice Panther.As we implement our plans for expansion we know that this platform will rise to the occasion.
- What is your favorite thing about PracticePanther? Practice Panther provides a single location for complete access to nearly every detail of client, matter, and internal data, all available at the click of a button.As we integrate the platform with our own systems, Panther becomes, even more, a pillar of our operations. What used to take hours, can now be done in minutes.
- What is one piece of advice you would offer other lawyers in your industry? The industry of legal practice as a whole suffers from an institutionalized sense that all things must be paper; held in physical form and filed away until needed again (if ever).The tendency to “stick to the old ways” causes a burden on all members in the practice of law, such as service times, resource costs, and environmental impact. It falls to us–the new generation of legal practitioners–to lead the way in modernizing, and in some cases, revolutionizing the practice of law. Let’s practice law in the modern age.