- Firm Name & Slogan: Mansfield, Melancon, Cranmer & Dick – Attorneys at Law “Your Case * Your Issues * Your Lawyers”
- Location: New Orleans, Louisiana and Baton Rouge, Louisiana
- What does your firm do? Mansfield Melancon is a personal injury, family law, criminal defense, and business litigation law firm serving residents of New Orleans, Baton Rouge, Lafayette and the entire state of Louisiana. We pride ourselves on always being accessible to our clients, day or night.
- How did the firm start and how did it grow? Our law firm was established by a group of four lawyers who came together with a desire to bring quality legal representation to those clients who wanted more personal attention and open communication from their lawyers. The majority of our attorneys came from large defense firms, where we gained valuable experience in case management and litigation practices. However, after much consideration, we decided to break away from our defense firms and go out on our own to focus more on personal injury and criminal defense.Even though we have only been open for a short while, we have had a steady flow of new clients and cases. We have generated business from referrals, but we have also been able to develop new business through lead generation services, strategic social media marketing, and our website.
- How did you do things before PracticePanther and how has PracticePanther helped today? When we started our law firm, we knew immediately that we needed a practice management software to properly manage our firm. Prior to opening, we tested out all the major practice management software in the business, and we decided to go with PracticePanther. We chose PracticePanther because it was easy to navigate, it had all the features we needed and expected, and the customer service was outstanding. PracticePanther has helped with organizing our new files/matters, storing all of our documents with the Box integration feature, and it has given us more time to focus on growing and developing our business.
- What is your favorite thing about PracticePanther? Customer Service! Our favorite thing about PracticePanther is the seamless invoicing feature. We can get out professional invoices at the end of every month and get paid quickly. We would be lost without PracticePanther’s invoicing feature, and the fact that it integrates with LawPay is an added bonus. We can now focus on practicing and growing our law firm and not worrying about whether or not we will get paid.
- What is one piece of advice you would offer other lawyers in your industry? I would recommend to attorneys that you should do proper research before investing in any technology. I know that many solo or small law firm owners take advantage of technology to help with the practice of law, but some lawyers just buy the first piece of technology that pops up at the top of google. It is important to do your research on all new technology that you implement into your law firm because it will save you the headache of having to redo things down the road. For example, when I decided on a practice management software, I tested out six different services. The same for our document management software. After properly vetting all the top systems, I chose PracticePanther and Box because I was comfortable that it was the best system for my law firm. The same goes with new computers, PDF software, online chat features, etc. Don’t rush into buying new software until you have properly tested them out.